Our Policies

Privacy Policy

We are committed to protecting your privacy. Any personal information you provide to us, including your name, address, email, and payment details, is used solely for order processing and communication. We do not sell or share your information with third parties except for those directly involved in fulfilling your order (e.g., shipping carriers, payment processors).

We use cookies to enhance your browsing experience and analyze site traffic. By using our site, you agree to our use of cookies.

You may contact us at glowrenitae@gmail.com anytime to access, update, or delete your personal information.

Shipping Policy

  • Processing Time: Orders are processed within 2–3 business days.
  • Shipping Time: Delivery timelines vary based on location and chosen shipping method.
  • Tracking: Once shipped, you will receive a tracking number via email.
  • Shipping Locations: We currently [ship domestically only / ship internationally].
  • Delays: We are not responsible for delays due to customs, natural events, or carrier-related issues.

Return & Refund Policy

Due to the nature of skincare products and for hygiene and safety reasons, all sales are final. We do not accept returns, refunds, or exchanges under any circumstances.

Please carefully review product information, ingredients, and perform a patch test prior to full use.

If you have questions before ordering, feel free to contact us—we're happy to help.

If your item arrives damaged or you received the wrong product, please email us at glowrenitae@gmail.com within 3 days of delivery with photos of the issue.

Terms & Conditions

  • By accessing and using our website, you agree to comply with these terms:
  • Product images and descriptions are for reference; colors, textures, or results may vary.
  • Prices are subject to change without notice.
  • All content on this website (logos, designs, text, etc.) is owned by Renitae Cosmetics Private Limited and may not be reused without permission.
  • We reserve the right to update these terms at any time.

Disclaimer

Our products are for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or skin condition. Always perform a patch test before full use. Discontinue use if irritation occurs.

Results may vary from person to person. Consult with a healthcare provider if you have skin concerns or medical conditions.

Payment Policy

We accept the following payment methods: GooglePay, Paytm, PhonePay, Visa, MasterCard, PayPal, etc. All payments are securely processed.

All prices are listed in INR and may be subject to applicable taxes.